Booking reminders: the emails before a session

A booking that is still on gets two reminder emails, sent to the person who booked: one a day before the start and one an hour before. They go out by themselves. A session booked less than a day ahead gets only the hour one, and one booked less than an hour ahead gets none, because they have just had the booking email.

• Each reminder names the session and gives the time in your time zone, with theirs beside it, and a link to their booking page.
• For a confirmed booking it carries the meeting link or the address. For one still awaiting payment, it carries the way to pay instead.
• A booking made less than a day before the start gets only the hour reminder, and one made less than an hour before gets none: their booking email has just told them.
• A cancelled booking gets no reminders.

The other emails

The person also gets an email when they book, when you mark their booking paid, and when it is cancelled. You get an email when someone books, and when they cancel their own booking.

People can cancel their own booking from their booking page until the Cancel cut-off (hours before the start) you set on the Availability tab. The time is then free to book again.

1-on-1 sessions need the Consultations add-on, which is $0.99 a month on top of Pro.