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Changing the email you sign in with

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There is no button to change your sign-in email yourself, so write to us from Help in your dashboard and we will change it with you.

In your dashboard: Help > Direct Concierge Support

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Settings shows the email you sign in with, under Dedicated Card URL, after the words Signed in as. No screen changes it, so ask us.

  1. Open Help from the menu.

  2. Under Direct Concierge Support, type a Subject, such as Change my sign-in email.

  3. In Message, write the email you sign in with now and the one you would like instead.

  4. Press Send Message to Support.

Our reply comes to the email you sign in with now.

Good to know

The email on your card is a different thing: visitors see the one you typed in My Card, and you can change that yourself at any time. See Adding phone numbers, emails and websites.

More in this section

Still need help?

Write to us, or ask on the forum, where the next person will find the answer too.

Signed in? Use Help in your dashboard to send us a message.

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