6 questions
Getting started
Signing up, your address, your first card.
Forum
Questions people have asked us, answered in public so the next person finds the answer too. Ask your own and we will answer it here.
By topic
What people ask about
8 questions
Digital cards
What goes on the card and how people save it.
7 questions
Printed cards
Designing a card to print, and ordering one.
7 questions
Sharing and QR codes
Links, codes and the ways you hand a card over.
5 questions
Contacts and leads
The people who save your card and write to you.
7 questions
Messages and alerts
Notifications, wallet messages and WhatsApp.
7 questions
Plans and billing
The free plan, Pro, add-ons and invoices.
7 questions
Teams
A company address, seats and hand-overs.
5 questions
Privacy and safety
What is kept, what is shown, and reporting a card.
Is my card page secure?
Every address is served over HTTPS with its own certificate, links a visitor types are upgraded to HTTPS or refused, nothing anybody types into a card is ever treated as code, and ...
How do I delete my account and everything on it?
Cancel what you pay for first, because deleting never cancels anything for you: while your Pro plan or an add-on can still renew, the delete button is greyed and a line says what t...
Somebody has made a card pretending to be me. What can I do?
Every card carries a Report this card link. Give the reason, and an email if you want a reply. When several separate people report the same card it is paused automatically and its ...
How long do you keep everything?
Per-visitor session records go after 120 days. The words of messages - email, WhatsApp, support - are cleared after 120 days while the record that they happened stays, because dele...
What do you track about the people who open my card?
How many views, installs, taps and scans there were on a day, and a per-visitor record - country, browser, the page they came from - only where it is allowed; neither holds an IP a...