6 questions
Getting started
Signing up, your address, your first card.
Forum
Questions people have asked us, answered in public so the next person finds the answer too. Ask your own and we will answer it here.
By topic
What people ask about
8 questions
Digital cards
What goes on the card and how people save it.
7 questions
Printed cards
Designing a card to print, and ordering one.
7 questions
Sharing and QR codes
Links, codes and the ways you hand a card over.
5 questions
Contacts and leads
The people who save your card and write to you.
7 questions
Messages and alerts
Notifications, wallet messages and WhatsApp.
7 questions
Plans and billing
The free plan, Pro, add-ons and invoices.
7 questions
Teams
A company address, seats and hand-overs.
5 questions
Privacy and safety
What is kept, what is shown, and reporting a card.
What is the wallet pass, and what is on it?
Your card as a pass inside Apple Wallet or Google Wallet, so it sits beside the boarding passes rather than buried in a browser. It carries your name, title, company, phone, email,...
Is your WhatsApp connection official?
No, and we say so on the screen before you can connect anything. It works the way WhatsApp Web does: you scan a code and the number stays yours. Using it this way may break WhatsAp...
Can I message people on WhatsApp from here?
Only people who have written to you first, and that is not a setting anybody can turn off. Every Pro card can carry the WhatsApp button, which opens a chat to you with a message al...
Do notifications work on an iPhone?
Yes, once the card has been added to the home screen. That is Apple's rule rather than ours: a page open in a browser tab cannot ask, but a card on the home screen can. Your card p...
How often can one person hear from me?
Once a day, and twice while you are holding pack credits - the pack is what buys the second. When the pack runs out the cap drops back to one on its own. It is deliberate: somebody...
What is a message credit?
One person reached. Sending one message to forty people spends forty credits. You get twenty on each monthly anniversary of your account, and they are for that month - whatever is ...
Can I send a message to everybody who saved my card?
To everybody who allowed notifications from your card, by pressing Enable on it, yes. Notify writes the message and sends it to those phones, and it arrives on the lock screen like...