6 questions
Getting started
Signing up, your address, your first card.
Forum
Questions people have asked us, answered in public so the next person finds the answer too. Ask your own and we will answer it here.
By topic
What people ask about
8 questions
Digital cards
What goes on the card and how people save it.
7 questions
Printed cards
Designing a card to print, and ordering one.
7 questions
Sharing and QR codes
Links, codes and the ways you hand a card over.
5 questions
Contacts and leads
The people who save your card and write to you.
7 questions
Messages and alerts
Notifications, wallet messages and WhatsApp.
7 questions
Plans and billing
The free plan, Pro, add-ons and invoices.
7 questions
Teams
A company address, seats and hand-overs.
5 questions
Privacy and safety
What is kept, what is shown, and reporting a card.
Do you give refunds?
There is no general money-back guarantee, and the Refunds page sets out the position in full rather than burying it. Where consumer law gives you a right to change your mind - the ...
What are the add-ons and do they cost extra?
Three things that sit on the same subscription as your plan: the wallet pass, more pinned places for it, and WhatsApp. Each has its own card on Billing with its real price and Add ...
Can I pay in dirhams?
Yes - an account in the United Arab Emirates is charged in dirhams, with the 5 per cent VAT inside the price, and every price is shown to it in dirhams with the US-dollar price bes...
Do I get a proper invoice for my accountant?
Yes. Every payment produces a numbered tax document from Anunzio International FZC with the company's registration number on it, downloadable as a PDF from your Billing screen and ...
How do I cancel, and what happens to my card?
Cancel at the end of this period, on the Billing screen. You keep everything until the period you have paid for runs out, and there is a Keep my plan button if you change your mind...
Why do you bill every three months instead of monthly?
Because at this price a monthly charge costs more in card fees than it is worth, and passing that on would mean putting the price up. Billing every three months keeps the price whe...
What does the paid plan cost?
Pro is $2.97 every 3 months ($0.99/month), or $9.99 a year ($0.83/month) if you pay for a whole year. Every screen that shows a monthly figure shows the amount that will actually b...