Why does my store, events or booking page say it is closed for now?
Pro + StorePro + EventsPro + ConsultationsWe have switched that part of your card off for now: visitors read that it is closed, your screen says so in one line with a way to write to us, and nothing is deleted.
In your dashboard: Your Card > Store > the line at the top of Store, Events or Consultations
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We can switch off a store, events or 1-on-1 bookings, for one account or for everyone. When we switch off one of yours, its screen in your dashboard shows one line at the top saying so, with Write to us beside it if you have a question. Everything you made stays as it is: products, orders, events, tickets, bookings and emails.
What visitors see
- Your store: the store page, every product page and the cart read "This store is closed for now." New orders are refused, orders already placed keep their own order page, and the shop leaves your card.
- Your events: the events page and every event page read "Events are closed for now." New registrations are refused. Tickets already issued keep their pass and still open at the door. Event emails wait.
- Your 1-on-1 bookings: the booking page and every session page read "Bookings are closed for now." New bookings are refused, bookings already made keep their own page, and reminder emails wait.
- Each closed page still offers your card, so nobody meets a broken link.
Event emails sent from your own email account can be switched off the same way. They wait, and none is lost.
When it comes back
When we switch it back on, everything starts again by itself. You do not need to set anything up again.
This is not the same as a payment that did not go through. Then the screen itself is greyed and Billing shows what to do. See What happens if a payment fails?.
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Still need help?
Write to us, or ask on the forum, where the next person will find the answer too.
- Contact usSend us a message
- Emailhello@visitingcards.store
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