How do I cancel?
ProOn Billing, press Cancel at the end of this period, then No thanks, cancel; your plan stays on until the date you have paid for, then stops, and nothing more is charged.
In your dashboard: Billing > the Cancel at the end of this period button
Last updated
Open Billing.
Press Cancel at the end of this period, beside your plan at the top.
A small panel asks Before you go: stay for a month on us? Press No thanks, cancel.
Billing says Done. Your plan stays on until the end of this period and then stops. Nothing more will be charged. Your plan shows Ends with the date, and we email you: Your plan ends on, followed by the date.
Or stay for a month on us
Press Stay for a month on us instead and we take one month of your plan off your next bill. Nothing else changes, and you can still cancel whenever you like. The offer is once per account: after that, Cancel at the end of this period cancels in one press.
Changed your mind?
Until the date it ends, press Keep my plan and your plan renews as before.
Good to know
- Everything keeps working until the end of the period you have paid for. What happens after that is on What happens to my card after I cancel?.
- Cancelling stops the payments; it does not delete your account. To delete it, see Deleting your account.
- Only the account's owner can cancel.
- A company's seats are part of its plan. To have fewer seats rather than none, see Adding or removing seats.
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