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Adding or removing seats

Company accounts

The owner changes how many seats the team pays for on Team, under What a seat costs, in blocks of 5; more seats are charged now for the rest of the period, fewer come off the next bill.

In your dashboard: Team > What a seat costs > How many seats

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  1. Open Team and scroll to What a seat costs. It shows the price of a seat and what the seats you have come to.

  2. Under How many seats, choose the new number. Each choice says what that many seats come to a month. Seats go up and down in blocks of 5, with at least 5.

  3. Press Change seats.

When it is done the screen says Done. Your seats are set, and what you have paid for is on the account.

More seats

The new seats are charged now to your card on file, for the part of this period they are used, and after that they renew with your plan. They are added once that payment goes through. If your bank asks for an extra check, nothing is added before it goes through. See My bank asked for an extra check.

With more than one card saved, Pay with under the seat picker lets you choose which card pays, with the card in use already chosen. The seats join your plan, so the card you pick pays your plan from then on too. See How do I pay?.

Fewer seats

What is left of the period for the seats you drop comes off your next bill. You can never go below the number of seats people are sitting in: close a seat first, then bring the number down. See Closing a seat (it's final).

Who can change it

Only the account's owner can buy or change seats. Admins can invite, hand on and close seats, but they do not see the seat picker.

The list goes up to 50 seats. For more, press Contact Enterprise Sales on Billing. See Buying for a large company.

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