Do you email my invoices?

Yes. As soon as a payment's tax invoice (or a refund's credit note) has its number, we email the PDF.

• It goes to the billing email given on the payment page, with a copy to the account's owner when that is a different address. So a company can give its accounts email at the checkout.
• If an email does not go through, we try again, up to five times over the next day.
• The PDF you are emailed and the one you download from Billing are the same document.

After a payment you get a short email saying it was received, then the numbered invoice in a separate email. See The emails we send about your plan.

Did not arrive? Look in your spam folder, then download it from Billing: see Where are my invoices?.