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Somebody asked me to delete their details

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People has no remove button, so write to us from Help with the person's details and we will remove them from your list.

In your dashboard: Help > the Direct Concierge Support form

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If somebody asks you to delete the details they sent you, you should do it. People has no remove button, so we do it for you.

  1. Open Help from the sidebar of your dashboard.

  2. Under Direct Concierge Support, write a Subject such as Remove a contact.

  3. In Message, give the person's name and the phone number or email they sent you, so we remove the right entry.

  4. Press Send Message to Support.

If you downloaded your list before, delete them from your own copy too.

The person can also write to us themselves. The privacy link on your card's form tells them how. See Asking a card owner to delete my details.

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Still need help?

Write to us, or ask on the forum, where the next person will find the answer too.

Signed in? Use Help in your dashboard to send us a message.

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