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Why are some screens greyed out?

All plans

On the free plan, and on Pro without an add-on, some screens and controls are shown greyed so you can see what they do, with a pill naming what opens them.

In your dashboard: Home > the Membership box in the sidebar

Last updated

Nothing is hidden from you. A greyed screen shows your own real details and every control it has, so you can see what it does; you just cannot press them yet.

What the pills mean

  • Pro feature: part of Pro.
  • Pro + Wallet: needs the Pro + Wallet plan.
  • Add-on: WhatsApp: needs the WhatsApp add-on, on top of your plan.
  • Add-on: Store, Add-on: Events and Add-on: Consultations: each needs its own add-on, on top of your plan.

A slim line at the top of a greyed screen says what the screen needs. Its button, Upgrade (or Add it on Billing for an add-on, or Change plan on Billing for the wallet), opens Billing.

Pro is $0.99 a month.

On the free plan

  • Greyed: Notify, with its messages that send themselves, Wallet, WhatsApp, Analytics, and the four screens for selling from your card: Store, Events, Scan tickets and Consultations.
  • Partly open: My Card (your name, email, phone numbers, colours and the Stay in touch form), People (how many people wrote to you is open; reading them, downloading them and the list of phones and computers that opened your card are Pro), Signatures (the HTML code is Pro) and Links & QR (one link, your card's own).
  • Open: Home, Print Design, Backgrounds, Team, Review us, Help, Settings and Billing.

On Pro

Everything opens except Wallet, which needs the Pro + Wallet plan; WhatsApp, which needs the WhatsApp add-on; and Store, Events (with Scan tickets) and Consultations, which each need their own add-on. Places for location alerts need a location add-on as well. See The add-ons: location alerts, packs, WhatsApp, store, events, bookings.

Good to know

The grey is only the look. Anything a greyed control would do is refused on our side too until your plan opens it, so nothing you press by accident can change your card.

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Still need help?

Write to us, or ask on the forum, where the next person will find the answer too.

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