Views, contact saves and scans: what each number means

The same few words appear on Home, People, the Share & QR screen and Analytics. Here is what each one counts.

Views

A view is counted each time your card finishes opening in someone's browser. One person opening it three times is three views. A preview of your link inside a chat app is not a view.

Contact saves

A save is counted each time someone presses the button on your card that saves your contact to their phone or computer: Save contact, unless you have renamed it. These are the numbers called Card Saves on Home, Contacts saved on People, Team and Analytics (a tile and a step of the funnel), and Saves, all time on the Share & QR screen.

Devices

Some numbers count phones and computers rather than visits. Each one is counted once, from the first time it opens your card, however often it comes back. They are the rows under Devices That Opened Your Card on People, New devices on the Analytics chart, and the Devices column for each link. A device that went further, and added your card to its home screen or turned on notifications, is counted on its own as well.

Scans

A scan is counted each time one of your tracked links is opened, whether someone scanned its QR code or tapped the link. A link preview in a chat app is not counted. See What counts as a scan?.

On Home

• Total Views: views in the last 7 days, with how that compares with the week before.
• Card Saves: every time someone saved your contact from your card, since the start. The line under it reads Save contact presses.
• Contacts Exchanged: how many people have sent you their details through the Stay in touch form, counted on every plan.
• Wallet Passes: how many of your wallet passes are on phones right now.
• Under Scans and taps: QR and link scans and Buttons tapped in the last 7 days; Installed on a phone, the phones that have added your card to their home screen since the start; and Allowed notifications, the phones with notifications from your card on right now.

On Analytics

• Total Card Views: views in the period you chose.
• Contacts saved: how many times people saved your contact from your card in that period. The line under it counts the phones and computers that opened your card in that period.
• Added to Wallet Pass: how many of your wallet passes are on phones right now.
• Exchanged Leads: how many times people sent you the Stay in touch form in that period.