I changed my card but the old version still shows
All plansWhat you change is a private draft until you press Publish changes; after that, refresh the page, and the new version shows at once.
In your dashboard: Your Card > My Card > the Publish changes button at the top
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Open My Card. As the line at the top says, "Changes show after Publish.": until then, what you changed is a private draft.
Press Publish changes. The answer says "Published. Your card is live at your address."
Open your card and refresh the page. Or press Open live card at the top of My Card.
Save draft keeps your changes for you and shows them to nobody. Only a publish changes the card people see, and it changes it at once.
Still the old version?
- Your phone or browser may be showing the page it already had. Pull down to refresh, or open the card in a private window.
- A card someone saved to their home screen shows its last copy only while their phone has no internet. Once it is back online, it opens the new version.
- On the free plan, only your name, your email and your phone number are kept. See The Publish button won't let me publish.
- Your wallet pass is separate from your card and has its own Publish this pass button. See My pass didn't change on people's phones.
More in this section
- I can't sign in
- The password reset email hasn't arrived
- The confirmation email hasn't arrived
- The Publish button won't let me publish
- My address shows nothing
- I changed my card but the old version still shows
- My QR code won't scan
- My picture won't upload
- My print file was held
- My phone number changes when I save it
- The WhatsApp button on my card doesn't open a chat
- Nobody is getting my notifications / one person didn't get it
- My pass didn't change on people's phones
- My location alert didn't show
- My payment didn't go through
- The invitation link says it's used or expired
- My claim link doesn't work
- My card is slow to open
- How do I get a person to look at my problem?
- I think I found a bug
Still need help?
Write to us, or ask on the forum, where the next person will find the answer too.
- Contact usSend us a message
- Emailhello@visitingcards.store
- Ask the communityAsk a question on the forum
Signed in? Use Help in your dashboard to send us a message.