I can't sign in
All plansSign in at www.visitingcards.store/login, with the same Google or Apple button or the same email you signed up with, and read the line the page shows under the form.
On the sign-in page: the Forgot your password? link
Last updated
You always sign in on our website, at www.visitingcards.store/login. Your card's own address, such as yourname.visitingcards.store/admin, sends you there first.
What the page says
- "Wrong email or password." Check both: the page never says which one is wrong. If you signed up with Continue with Google or Continue with Apple, press that same button, because an account made that way has no password until you set one with Forgot your password?
- It asks you to confirm your email first. You signed up with an email and a password and have not confirmed the email yet. See The confirmation email hasn't arrived.
- "Too many attempts. Please wait a few minutes and try again." Wait, then try once, slowly.
- "Please enter a valid email address." or "Please enter your password." One of the two boxes is empty or mistyped.
- "Google sign-in isn't available right now. Please try email and password." The same kind of line can show for Apple. Use the other way to sign in, or try again later.
With Google or Apple
- Use the same Google or Apple account you signed up with. A different email is a different account: you are asked to choose a card address, because that is how signing up starts. See Sign up with Google or Apple.
- If you close the Google or Apple window, nothing happens and nothing is wrong. Press the button again.
A quick "I am human" check may appear under the password box. Complete it before you press Sign in.
Forgotten your password? Press Forgot your password? under the button. See I forgot my password. Still stuck? Write to us from the email you signed up with: see How do I get a person to look at my problem?.
More in this section
- I can't sign in
- The password reset email hasn't arrived
- The confirmation email hasn't arrived
- The Publish button won't let me publish
- My address shows nothing
- I changed my card but the old version still shows
- My QR code won't scan
- My picture won't upload
- My print file was held
- My phone number changes when I save it
- The WhatsApp button on my card doesn't open a chat
- Nobody is getting my notifications / one person didn't get it
- My pass didn't change on people's phones
- My location alert didn't show
- My payment didn't go through
- The invitation link says it's used or expired
- My claim link doesn't work
- My card is slow to open
- How do I get a person to look at my problem?
- I think I found a bug
Still need help?
Write to us, or ask on the forum, where the next person will find the answer too.
- Contact usSend us a message
- Emailhello@visitingcards.store
- Ask the communityAsk a question on the forum
Signed in? Use Help in your dashboard to send us a message.