The password reset email hasn't arrived
All plansLook in your spam folder for "Set a new password for VisitingCards.store", check you typed the address you signed up with, then ask once more from Forgot your password?
On the sign-in page, under Forgot your password?: the Send me a link button
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Look in your spam or junk folder. The email comes from hello@visitingcards.store and is called "Set a new password for VisitingCards.store".
Check the address you typed. The page says Check your email whatever address you type, so a typing mistake sends nothing and says nothing.
Use the address you signed up with. If you signed up with Google or Apple, it is the email of that Google or Apple account.
Wait a minute, then open Forgot your password? on the sign-in page and ask once more.
Open the newest email and press the link in it.
Asked several times already? Wait an hour before you ask again: until then, asking again sends nothing more.
If the link says it is not open
The link works once, and only for a short while. If the page says This link is not open, press Send me a new link and use the new email.
Still nothing? Write to us from the address you signed up with, and we will look into it. See How do I get a person to look at my problem?.
More in this section
- I can't sign in
- The password reset email hasn't arrived
- The confirmation email hasn't arrived
- The Publish button won't let me publish
- My address shows nothing
- I changed my card but the old version still shows
- My QR code won't scan
- My picture won't upload
- My print file was held
- My phone number changes when I save it
- The WhatsApp button on my card doesn't open a chat
- Nobody is getting my notifications / one person didn't get it
- My pass didn't change on people's phones
- My location alert didn't show
- My payment didn't go through
- The invitation link says it's used or expired
- My claim link doesn't work
- My card is slow to open
- How do I get a person to look at my problem?
- I think I found a bug
Still need help?
Write to us, or ask on the forum, where the next person will find the answer too.
- Contact usSend us a message
- Emailhello@visitingcards.store
- Ask the communityAsk a question on the forum
Signed in? Use Help in your dashboard to send us a message.